Exploring Digital Donations: How Platforms Influence Giving Behavior

Digital platforms as an alternative way of financing have opened a new world of opportunities for raising donations. Digital platforms such as mobile apps, donation-based crowdfunding, social network campaigns, web sites with recommender systems have revolutionized charities accesses to donors’ wallets.

Broadly speaking, this project explores whether people give differently in donation raising digital platforms. We explore how characteristics and practices unique to digital platforms influence online charitable behavior, such as donating to a charitable campaign and advocating it.

We try to answer different questions, such as:

  • Are recommender systems, which offer personalized options, as effective for charitable platforms as they are for commodity platforms?
  • Are donations via crowdfunding platforms influenced by others (considering the mere presence of others, perceiving donation amount as a social norms etc) as they are in off-line donations (donating at church)?
  • Do online donors search more for more donation options before making a donation decision, than offline donors?
  • Do social network campaigns activate more fear of social sanctions (e.g. fear of shaming) than online campaigns which are not social and does this fear drive donation giving?

Frequently Asked Questions

1 What is the main objective of The Giving Lab's project on digital donations?

This project explores whether people give differently on donation-raising digital platforms. It investigates how unique characteristics and practices of digital platforms influence online charitable behavior, including donating to a campaign and advocating for it.

2 What specific research questions does the project address regarding digital philanthropy?

The project aims to answer questions such as the effectiveness of recommender systems for charitable giving, the influence of social norms in crowdfunding donations, whether online donors search more for options, and if social network campaigns activate fear of social sanctions.

3 How does the project investigate the influence of social dynamics on online donations?

The research examines if crowdfunding donations are influenced by the mere presence of others or perceived social norms, similar to offline giving. It also investigates if social network campaigns activate fear of social sanctions more than non-social online campaigns, and if this fear drives giving.

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